How to Unfreeze Word on Mac Without Losing Work

If you’ve ever been working on an important document in Microsoft Word on your Mac and suddenly found the application frozen, you know how frustrating it can be. The fear of losing your work is real, especially if you haven’t saved your changes in a while. Fortunately, there are several ways to unfreeze Word without losing your progress.

Why Does Microsoft Word Freeze on Mac?

Before we dive into the solutions, it’s helpful to understand why Microsoft Word might freeze on your Mac:

  • Heavy workload: Large documents with high-resolution images or complex formatting may cause Word to lag or freeze.
  • Outdated software: If Word or macOS is not up to date, compatibility issues may arise.
  • Memory overload: Running multiple apps at once can consume RAM, leaving little room for Word to function.
  • Corrupted files: A corrupt document or template can cause Word to crash or freeze.

Methods to Unfreeze Word Without Losing Your Work

1. Wait for a Few Moments

Sometimes, Word is simply processing a command and may seem unresponsive for a short period. If the frozen state lasts only a few seconds, give it some time before taking any drastic action.

2. Force Close and Recover the Document

If Word remains frozen after waiting, follow these steps to force quit and recover your work:

  1. Click on the Apple menu in the top-left corner of your screen.
  2. Select Force Quit.
  3. Choose Microsoft Word and click Force Quit.
  4. Once Word is closed, reopen it.
  5. Check the Document Recovery Pane, which should appear with unsaved files listed.
  6. Select the latest version of your document and save it immediately.

3. Use AutoRecovery to Restore Your Work

Microsoft Word has a built-in AutoRecovery feature that automatically saves temporary copies of your documents. To access these files:

  1. Open Finder.
  2. Click Go from the menu bar and select Go to Folder.
  3. Type the following path and press Enter:
    ~/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery
  4. Look for your document with an .asd or .wbk extension.
  5. Double-click the file to open it in Word.
  6. Save the document to prevent further data loss.

4. Check for Software Updates

Keeping your software up to date helps prevent freezing issues. To check for updates:

  • Open Microsoft Word.
  • Click Help in the top menu bar.
  • Select Check for Updates and follow the instructions.

Additionally, ensure that your macOS is up to date by going to System Settings > Software Update and installing any available updates.

5. Clear Word Preferences

Corrupt Word preferences may cause the application to freeze. You can reset them by following these steps:

  1. Close Microsoft Word.
  2. Open Finder and select Go > Go to Folder.
  3. Type
    ~/Library/Preferences

    and press Enter.

  4. Find com.microsoft.Word.plist and move it to the trash.
  5. Restart Word and check if it works smoothly.

6. Free Up System Resources

If your Mac is running low on memory, try closing unused applications:

  • Open Activity Monitor (search for it using Spotlight).
  • Sort processes by Memory usage.
  • Close any high-memory-consuming apps by selecting them and clicking Quit.

7. Try Running Word in Safe Mode

Starting Word in Safe Mode can help determine if an add-in is causing the freeze:

  • Hold down the Option key and click on Microsoft Word.
  • If Word opens normally, a third-party add-in may be causing the issue.
  • Disable recent add-ins by going to Tools > Add-ins and unchecking them.

Final Thoughts

Word freezing on your Mac can be annoying, but in most cases, your work isn’t lost. By following the steps outlined above, you can unfreeze the program, recover unsaved work, and prevent future occurrences. Regularly saving your documents and enabling AutoRecovery will also help you avoid major data loss.

Next time Word freezes, remain calm and follow these methods to bring your document back to life!